When to use Quotation or SPQ in SAGE – INTERNAL ONLY

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ARTICLES, APPNOTES, FAQ (9364)
- AppNotes Library (1898)
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  - AppNotes Listed by Column (489)
    
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- Autosampler Vials Information (321)
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- Frequently Asked Questions?? (3427)
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    Knitted Reactor Coils (14)
    
    Tips Liquid Handling (7)
  - Filtration FAQ (175)
    
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    Cogent Column Filters – FAQ (24)
    
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  - HPLC Columns FAQ (819)
    
    2.o™ HPLC Columns FAQ (99)
    
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February 8, 2025
Bill Ciccone

Pricing Policies / Sales Department Inbound / Sales Order Module

CONFIDENTIAL & FOR INTERNAL USE ONLY

Departments: Customer Service, Inside Sales, Outside Sales & Account Management

Subject: Price Overrides and Volume Discounts in SAGE

MicroSolv has discontinued price overrides in SAGE, including volume discounts, except through the use of Special Price Quotations (SPQ). To display quoted discounts on our website, inform Marketing to add the SPQ or Quote in the ADMIN section to the customer’s email address. Provide a copy of the SPQ or Quote along with the customer’s email address. Customers must be registered on our website to use this feature.

IMPORTANT NOTE: As of 8-FEB-2025, our website does not support volume discounts as SAGE does, only one price per SKU number is possible.

If Customer Service encounters price overrides for quantity discounts in SAGE without an SPQ for that customer, do not offer those prices. These discounts must be removed or updated by SALES. Please contact your supervisor.

Below is an example of what to report to your supervisor regarding quantity discount price overrides.

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