What does it mean when an item is marked as a Custom Order item – FAQ

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ARTICLES, APPNOTES, FAQ (9438)
- AppNotes Library (1910)
  - AppNotes Alternate Generic Methods (28)
  - AppNotes ANP/HILIC Methods (199)
  - AppNotes Listed by Column (492)
    
    AppNotes Cogent Biphenyl (1)
    
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    AppNotes Cogent RP C8 (8)
    
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    AppNotes TYPE-C Columns (397)
    
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    AppNotes Cogent Bidentate C18 (96)
    
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    AppNotes Cogent Bidentate C8 300 (5)
    
    AppNotes Cogent Diamond Hydride (181)
    
    AppNotes Cogent Diol (7)
    
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    AppNotes Cogent UDC Cholesterol (19)
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    AppNotes Proteins Peptides (9)
  - AppNotes Normal Phase (4)
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- Autosampler Vials Information (323)
  - Headspace Vials & Caps (27)
  - HPLC & GC Standard Vials Caps & Inserts (66)
  - Plastic Vials (28)
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- Chromatography Accessories & Supplies Information (473)
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    Beta Tool Information (2)
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- Frequently Asked Questions?? (3461)
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    MicroSolv Autosampler Vials FAQ (118)
    
    RSA Vials FAQ (112)
    
    U-2D Sample MGT FAQ (57)
    
    Vials & Caps General FAQ (147)
  - CE and CZE FAQ (179)
    
    Buffers for CE FAQ (18)
    
    Controlled Flow Capillary FAQ (33)
    
    Window Maker FAQ (26)
    
    Zero Flow Capillary FAQ (30)
  - Equipment FAQ (98)
    
    Knitted Reactor Coils (14)
    
    Tips Liquid Handling (7)
  - Filtration FAQ (177)
    
    Chrom Syringes FAQ (7)
    
    Cogent Column Filters – FAQ (24)
    
    Filter Degasser FAQ (23)
    
    Syringe Filters FAQ (44)
  - Fittings & Tubing for HPLC FAQ (120)
  - HPLC Columns FAQ (820)
    
    2.o™ HPLC Columns FAQ (99)
    
    Amide FAQ (8)
    
    Bidentate C18 FAQ (26)
    
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    Column Hardware FAQ (74)
    
    Diamond Hydride FAQ (84)
    
    Diol FAQ (6)
    
    Guard Columns FAQ (27)
    
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November 10, 2023
dcatri

ARTICLES, APPNOTES, FAQ / Frequently Asked Questions?? / General Information / Sales & Marketing Information / SALES POLICIES

Definition of Custom Order Items

Custom Order Items are products made specifically for you or items not kept in stock by MicroSolv. These items require a non-cancellable purchase order and cannot be returned, except in cases of manufacturing defects.

Identification of Custom Order Items

Custom Order Items may be listed on our website and are typically marked as “Custom” or include the term “Custom Order” in their description or additional information. Any item not listed on our website may also be considered a Custom Order.

Additional Information

Custom Order Items may require a minimum order quantity (MOQ).
These items may have longer lead times.
Many Custom Items are non-returnable to maintain the integrity of the product line, ensuring they are never resold.

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