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If I don’t like the product purchased, can I return it?

Reference Number: AA-00605 Created: 04/28/2012 02:39 PM Last Updated: 02/21/2015 07:03 PM

All regular, cataloged items that are not opened, unused and re-sellable can be returned to MicroSolv with no restocking fees at no expense to the customer within 10 days of receipt of goods. The customer is responsible for freight and duty charges on all shipments including return.

HPLC columns cannot be returned once they are used.

Custom manufactured or ordered items, software or calibration kits cannot be returned once they are shipped.

 

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